YVONNE HIRONS
Global CEO and Founder
Yvonne began her career as a Marketing Manager for a small high street law firm and in 2002 set up her own panel management business. It was during this time she developed a passion for technology and created her own panel management software that enabled estate agents and mortgage brokers to generate quotes and track the progression of their cases. Over the next decade, she watched the number of panel managers enter the market at an alarming rate – taking conveyancing work away from the solicitors and squeezing their profits to a minimum. As a result, Yvonne developed Perfect Portal (formally known as ePlus247) the conveyancing sales management solution that enables solicitors to tackle panel managers head-on and regain their independence.
Outside of the office, Yvonne enjoys socialising with family and friends.
ANDY OWEN
Operations Manager
Andy has been with Perfect Portal since the beginning focussed on the operational aspects of the business. Having seen the growth in both the UK and Australian businesses, his passion is ensuring clients have as much support as they need, and feels a sense of satisfaction when clients’ conveyancing work increases. Andy is active in working on future enhancements to the Perfect Portal system alongside the development team.
When not in the office, Andy thoroughly enjoys socialising with family and friends, watching as much sport as he can and even getting involved on the action by playing squash.
SATTU DHALIWAL
Marketing Manager
Sattu brings over 9 years of experience to Perfect Portal with a background in strategic marketing, leadership and business development from her previous roles in Canada. She is particularly passionate about using technology as a driver in business growth in the global marketplace.
Outside work, Sattu enjoys spending her time travelling, painting and socialising with her family and friends.
SHANE COOPER
National Sales Manager
With a background history of over 20 years in Conveyancing, Property Management and Business Management, Shane brings a wide range of skill sets to Perfect Portal. His passion sits primarily with business growth and strategic planning to pragmatically explore business opportunities and incremental organic growth, with firm plans to overachieve the forecasts. As well as an advocate of post-sales management, the retention of business is always a key focus of Shane’s client success management ethic.
In Shane’s downtime, he keenly supports and occasional coaches his 2 sons’ football teams and continually strives to get to the gym. He also enjoys watching pretty much every sport that is allowed to be on at home!
ROB LAWSON
Business Development Manager
Rob has over 20 years’ experience in the legal sector, having spent 15 years as a Civil Litigation Fee Earner. He acquired his passion for business process improvements and technology whilst working in private practice. He has great industry insight and offers prospects and clients alike a consultative sales service to help them streamline their businesses.
When not selling Perfect Portal’s market-leading technology, Rob’s skills on the five-a-side field couldn’t be any different than those of his team: Manchester City!
GREG LLOYD
Client Success Manager
After nearly 4 years working as a Conveyancer in Southport, Greg joined Perfect Portal to grow his experience in the industry and expand his knowledge. Graduated from Edge Hill University with a Marketing & Advertising degree, he has a built a various set of skills with many customer-facing roles before and during University.
In his spare time, Greg likes to spend time with his girlfriend and going out with friends to socialise. He has been a Liverpool FC fan before he could even walk and enjoy debating football with anyone! He also enjoys playing football as well as the odd game of poker.
LOTTIE LUCY
Client Success Manager
After graduating from Liverpool University with a degree in Business Studies and Finance, Lottie has gathered 9 years’ experience in Operations, Efficiency and Customer Service through her previous job roles. Following this, Lottie then embarked upon Account Management; fulfilling her passion for client care and customer satisfaction. Lottie’s experience helps her to support her clients from the outset along with the ability to understand her client’s needs. One of her main enjoyment at Perfect Portal is nurturing and building strong working relationships with her clients.
Outside of work, Lottie enjoys quality time with the family and socialising with friends.
ROBYN LEE
Client Success Manager
Robyn has 8 years of experience within the legal industry. She worked as a Conveyancer at a law firm, where she handled complex caseloads from instruction to completion. Her industry and conveyancing knowledge helps her in supporting all her clients with their challenges. With a keen interest in client care, Robyn is passionate about ensuring firms capture potential clients from the outset and nurture the relationship.
Outside of work, Robyn is a fitness enthusiast with a great passion for the outdoors and loves to spend her weekends away with family and friends.
SOPHIE COWELL
Client Success Manager
Sophie graduated from Edge Hill University with a Degree in Creative Writing. Following graduation, Sophie began to build experience within the Law Industry as a Legal Advisor, before moving into Account Management in 2017. Here, she spent two years managing a wide variety of large-scale projects, from initial enquiry through to completion. Her experience in Customer Service and Account Management has allowed her to have a deep understanding of client needs, ensuring they feel supported from the beginning.
In her spare time, Sophie enjoys reading, travelling as much as she can and spending time with her family and friends.
GEEK SQUAD
Our dashing developers, AKA the Geek Squad.
