In an era where technology advances rapidly, it can be difficult to keep up with the latest trends in this digital transformation. This is especially important for the legal industry – as outdated methods could mean missing out on business or losing a case. So, what’s new in the digital world, and what should law firms be implementing now? In this blog post, we take a look at some of the most exciting changes in technology that could shape the legal profession over the next few years and what changes are inevitable.
One of the most crucial changes that you need to be aware of is the way clients are doing business. With today's digital technology and artificial intelligence (AI), clients expect to be able to do everything online, from buying groceries and presents, carrying out everyday banking transactions to purchasing high value items such as cars. It is only natural that legal transactions will follow suit, if only due to demand from your clients.
Through the rapid growth of mobile phone technology, our devices allow us access to almost anything, at any time of the day and night with demands to make the processes quicker and easier are growing every day too. The way we use our mobiles devices for social media, building an online presence and many more are evolving into an essential aspect of our day to day lives. The digital age isn’t in the future, it’s now.
Law firms need to be on the cutting edge of technology for both your own and your clients' needs. This doesn’t have to be as daunting as it sounds, in fact it’s a really exciting prospect because digitalising some of the daily administrative tasks will free you up to do more of what you love, helping clients deal with their legal matters.
A quick and easy way to join the digital revolution is by implementing secure digital client onboarding procedures. Think about it, if you could reduce the amount of time you spend chasing signed forms or proof of funds, and use that time to support even more clients, wouldn’t you take it?
Our smartphones are more than just devices to communicate, they are minicomputers that allow us to automate day to day functions so we can spend more time with those that matter most, so why not leverage this aspect for when prospective clients engage with your law firm?
For example, in under 15 minutes a client can carry out the following 5 key onboarding actions directly from their mobile device, something we know law firms used to take days if not weeks to complete. Things such as:
- Safe Harbour compliant verification of identity (VOI)
- Verification of funds (VOF)
- Early data TA6 Part 1 form
- Payment on Account
- Electronic signatures for important documents
Imagine how many cases your team could process if opening the case file only took minutes or hours rather than days or weeks?
It’s an exciting and very real prospect…
If the Law Society is embracing digital, shouldn’t you be too?
For more information on how Perfect Portal can help your law firm save time and automate file opening tasks, request a demo today!