Posts by Andrew Dawson
Will price transparency lead to a “Race to the Bottom”?
A few days ago at a conference, I was asked if price transparency would create a race to the bottom. The short answer for me is no it will not but let me explain why I believe that to be the case. For those who may not be aware, new regulation forces law firms to…
Read MoreConvert quote to instruction faster: InfoTrack announces integration with Perfect Portal.
InfoTrack, the conveyancing services company, has integrated with Perfect Portal to help conveyancers generate, convert and manage new business quickly through a fully integrated and easy to use online platform. Now with 59% of UK home-movers reaching out for quotes using online channels, and this number continuing to grow, the integration of InfoTrack and Perfect…
Read MoreThe importance of instant communication.
Technology is changing the attitude of customers, and services have got to be more immediate and ‘on demand’. Legal services are no different. According to recent research, client expectations have changed in line with technology. Home movers now demand answers in their time and are no longer prepared to wait. They have got used to…
Read MoreManaging your referrer relationships.
We all know that referrer relationships (predominately with real estate agents and mortgage brokers) are important components to a successful conveyancing business but why is it that some referrers are more giving than others and how do you create the most effective referrer network? There are three key components to creating positive relationships with referrers,…
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