Legal industry
Why better client experience starts with better information.
The latest research from the Open Property Data Association (OPDA) has sparked an important conversation across the property sector. While much of the discussion has focused on digital property packs, we believe the findings highlight something much broader. Clients are increasingly looking for home moving journeys that feel simpler, clearer, and more connected from start…
Read MoreThe Perfect Portal Perspective: Home Buying & Selling Reform Series | Part 1
Part 1: The Big Picture. The Home Buying & Selling Reform proposals represent a significant opportunity to rethink how buying and selling property works in England and Wales. This first part of our series looks at the bigger picture, exploring the proposals through the lens of transparency, communication, connected information and the experience of the…
Read MoreBold Legal Group Conveyancing Conference 2026: Data, digitalisation and the future of conveyancing.
The Bold Legal Group Conveyancing Conference brought together voices from across government, regulation, lending, legal practice and technology to discuss some of the biggest challenges and opportunities facing the conveyancing sector. Across the day, discussions around data, digitalisation, compliance and client experience highlighted how much of the industry’s future depends on creating more connected ways…
Read MorePerfect Portal wins Legal Supplier of the Year.
Thursday 12th March was a night to remember. Perfect Portal was named Legal Supplier of the Year at the British Conveyancing Awards 2026, hosted by Today’s Media at the grand Manchester Cathedral. But for us, this award represents far more than a moment of celebration. It marks a point in time where something we’ve believed…
Read MoreFrom click to client: How Perfect Portal can help your firm capture more business.
The way potential clients engage with law firms has changed. They don’t wait for a phone call. They research, compare, and make decisions online, often before your team even knows they’re interested. That means the first touchpoint, the moment a prospective client finds your firm, has never been more important. And if your processes are…
Read MoreFrom visibility to conversion: The next challenge for conveyancers.
In our previous blog, we explored how potential home buying reform could shift conveyancers to the very front of the property journey – potentially becoming the first professional a seller engages with. We looked at why visibility, credibility, and first impressions would matter more than ever. This blog looks at what happens next. Because being…
Read MoreThe first touchpoint shift: How home buying reform could redefine the Conveyancer’s role.
The way property transactions begin may be about to change, and with it, the role of the conveyancer. Proposals around home buying and selling reform suggest a future where sellers are required to provide more information upfront, before a property is even listed. If that happens, conveyancers could move from a supporting role later in…
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