CASE STUDY

How Perfect Portal’s digital onboarding solution
helped Lyons Bowe improve compliance and client experience.

Lyons Bowe Case Study Thumbnail - Hero
At a glance

Digital onboarding driving compliance, adoption and client confidence.

By implementing Perfect Portal’s integrated digital onboarding solution, Lyons Bowe strengthened compliance, reduced friction and improved client experience. Identity verification and e-signatures are completed in minutes, while mobile adoption now exceeds 70%, enabling the firm to scale securely without increasing administrative complexity.

Learn more about us
0%App Adoption
Minutes Verification
Compliance Ready
Reduced Errors

How Perfect Portal’s digital onboarding solution
helped Lyons Bowe improve compliance and client experience.

Discover how Lyons Bowe streamlined compliance, increased mobile adoption and reduced onboarding delays through an integrated, mobile-first digital ecosystem.

Download to read Lyons Bowe success story

This field is for validation purposes and should be left unchanged.
Name(Required)
This field is hidden when viewing the form
This field is hidden when viewing the form
This field is hidden when viewing the form

“Our onboarding processes have improved dramatically”

“Together with Perfect Portal’s business management system & InfoTrack’s eCOS, our onboarding processes have improved dramatically. Being able to verify identity and funds in a matter of minutes, as well as offering our clients e-signature technology has allowed us to streamline proceedings, creating an ecosystem of software that works in tandem to provide a better electronic onboarding experience for our clients.”

Paul Lyons
Managing Director and Head of Conveyancing
RESOURCES

Insights to help

law firms work smarter.

  • CASE STUDY
How BLJ leveraged Perfect Portal for smarter data, clearer journeys, and measurable growth.
Discover how
How BLJ leveraged Perfect Portal for smarter data, clearer journeys, and measurable growth.
  • CASE STUDY
How Bell Lamb & Joynson turned client reviews into growth with Perfect Portal.
Discover how
How Bell Lamb & Joynson turned client reviews into growth with Perfect Portal.
  • CASE STUDY
How Cook & Talbot modernised client communication with Perfect Portal to win more work.
Discover how
How Cook & Talbot modernised client communication with Perfect Portal to win more work.
  • CASE STUDY
How GloverPriest unified systems and improved efficiency through Tikit P4W and Perfect Portal.
Discover how
How GloverPriest unified systems and improved efficiency through Tikit P4W and Perfect Portal.
  • CASE STUDY
How Holden Smith transformed client experience with Perfect Portal.
Discover how
How Holden Smith transformed client experience with Perfect Portal.
  • CASE STUDY
How Perfect Portal’s digital onboarding solution helped Lyons Bowe improve compliance and client experience.
Discover how
How Perfect Portal’s digital onboarding solution helped Lyons Bowe improve compliance and client experience.
View all case studies
  • BLOG
The modern client onboarding journey starts with compliance.
31 March 2026 | 4 min read Read now
The modern client onboarding journey starts with compliance.
  • BLOG
The hidden operational cost of client onboarding for law firms
23 March 2026 | 3 min read Read now
The hidden operational cost of client onboarding for law firms
  • BLOG
Why client onboarding still frustrates your clients
19 March 2026 | 2 min read Read now
Why client onboarding still frustrates your clients
  • BLOG
Perfect Portal wins Legal Supplier of the Year
18 March 2026 | 4 min read Read now
Perfect Portal wins Legal Supplier of the Year
  • BLOG
How better lead capture sets firms up for smoother onboarding
23 February 2026 | 3 min read Read now
How better lead capture sets firms up for smoother onboarding
  • BLOG
From click to client: How Perfect Portal can help your firm capture more business
5 February 2026 | 4 min read Read now
From click to client: How Perfect Portal can help your firm capture more business
  • BLOG
From visibility to conversion: The next challenge for conveyancers
29 January 2026 | 3 min read Read now
From visibility to conversion: The next challenge for conveyancers
  • BLOG
The first touchpoint shift: How home buying reform could redefine the Conveyancer’s role
26 January 2026 | 3 min read Read now
The first touchpoint shift: How home buying reform could redefine the Conveyancer’s role
  • BLOG
Why first impressions matter when winning new legal work
19 January 2026 | 3 min read Read now
Why first impressions matter when winning new legal work
View all blogs
  • Webinar
May 15, 2021
App based digital onboarding solution: InfoTrack eCOS + Perfect Portal integration
Watch recording
App based digital onboarding solution: InfoTrack eCOS + Perfect Portal integration
  • Webinar
January 28, 2021
Digital Client Onboarding via your Branded app
Watch recording
Digital Client Onboarding via your Branded app
  • Webinar
November 30, 2022
Equipping solicitors with the right technology
Watch recording
Equipping solicitors with the right technology
  • Webinar
September 16, 2022
Connecting you & your agents seamlessly with Reapit
Watch recording
Connecting you & your agents seamlessly with Reapit
  • Webinar
February 18, 2021
Streamline client reviews through smart technology
Watch recording
Streamline client reviews through smart technology
View all events or webinars
View all brochures & guides