Provide professional brand experience throughout the whole client journey.
We are in a digital era and our customers are in the digital driving seat. Put your brand front and centre. Consumer behaviours and expectations are changing faster than law firms can respond. Consumers have become accustomed to instant gratification, outstanding service quality, simple and intuitive processes, 24/7 availability, self-service, transparency of products and pricing, personalisation and tailoring, and a consistent experience across all channels. It comes as no surprise that customers bring these expectations to their legal service provider.
Perfect Portal enables you to customise and brand everything that is seen by your clients, so you can provide the brand experience clients now expect. Simply brand all the emails, quotes, attachments, website calculators and Client App to maximise visibility across every client touchpoint.
Customer experience is overtaking price and product as the key differentiator and clients are willing to pay a premium for good customer experience. Let Perfect Portal help you stand out from your competitors and increase your brand exposure within your target market.
FEATURES THAT HELP YOU PROVIDE PROFESSIONAL BRAND EXPERIENCE
Quotes & Emails:
Brand all the quotes and emails with your firms branding to ensure you always deliver the best possible image. Everything is tailored by you, allowing you to add a personal touch to everything your client sees.
Add multiple quote calculators to your website and easily brand each of the calculators to match the website page design. Change the design to match with campaigns and track lead sources to optimise marketing spend.
Brand Referring Smart (mobile app for your referring partners) and Perfect Update (app your clients) with your firms’ name and branding to provide ultimate brand experience.